Crisis communication can make or break a brand; 8 steps to respond during COVID -19
In the time of a crisis like the current Covid-19 pandemic, website updates and email marketing with your customers should be at the top of your priority list. The manner in which a company responds to a crisis can either significantly harm your reputation or do the complete and preferred opposite; build brand loyalty and trust.
Here are 8 things to consider when facing a crisis:
1 – Don’t […]